Terms & Conditions
_Last updated: 12/10/2025
## 1. Introduction
Welcome to {{Company Name}} (“**Company**,” “**we**,” “**our**,” or “**us**”). These Terms & Conditions (“**Terms**”) govern your access to and use of {{Website/App Name}} located at {{domain.com}} and any related services, features, or content (collectively, the “**Services**”).
By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy (the “**Privacy Policy**”), available at {{link-to-privacy-policy}}. If you do not agree, do not use the Services.
## 2. Eligibility
You must be at least {{age, e.g., 18}} years old and have the legal capacity to enter into these Terms. If you access the Services on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes that organization.
## 3. Account Registration
To access certain features, you may need to create an account. You agree to provide accurate, complete information and to keep it updated. You are responsible for safeguarding your credentials and all activities under your account. Notify us immediately at {{support email}} of any suspected unauthorized use.
## 4. Acceptable Use
You agree not to:
– Violate any applicable law or regulation;
– Infringe intellectual property, privacy, or other rights;
– Upload or transmit malware or harmful code;
– Attempt to bypass, interfere with, or disrupt security or access controls;
– Engage in spamming, scraping, or automated data collection without our written consent;
– Post content that is unlawful, deceptive, defamatory, obscene, harassing, or otherwise objectionable.
We may, at our discretion, remove content, suspend functionality, or terminate accounts that violate these Terms.
## 5. Services; Changes and Availability
We may modify, suspend, or discontinue any part of the Services at any time, with or without notice. We will not be liable for any modification or discontinuation.
## 6. User Content
If the Services allow you to submit, post, or upload content (“**User Content**”):
– **License to Us:** You grant {{Company Name}} a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, host, store, reproduce, modify, create derivative works, display, and distribute your User Content in connection with operating, improving, and promoting the Services.
– **Your Responsibility:** You represent you own or have the necessary rights to submit the User Content and that it does not violate any laws or rights.
– **Moderation:** We may remove or decline to display User Content at our discretion.
## 7. Intellectual Property
The Services and all content, features, and functionality (including text, graphics, logos, icons, images, audio, video, software, and the design, selection, and arrangement thereof) are owned by {{Company Name}} or its licensors and are protected by intellectual property laws. Except as expressly permitted, you may not copy, reproduce, distribute, modify, create derivative works, publicly display, or exploit any part of the Services without our prior written consent.
## 8. Purchases, Subscriptions, and Billing (if applicable)
### 8.1 Pricing and Payment
Prices for paid Services are listed at {{pricing page}} and are subject to change. You authorize us (and our payment processors) to charge your chosen payment method for all fees, taxes, and charges.
### 8.2 Renewals
Subscriptions renew automatically for successive periods unless canceled before the renewal date. You can cancel via your account settings or by contacting {{support email}}.
### 8.3 Refunds
Unless otherwise stated, fees are non-refundable. If required by law or our posted policy, we may offer refunds consistent with {{Company Name}}’s Refund Policy at {{link}}.
## 9. Third-Party Services and Links
The Services may contain links to third-party sites or integrate third-party services. We are not responsible for third-party content, policies, or practices. Your use of third-party services is at your own risk and subject to their terms.
## 10. Privacy; Cookies
Your use of the Services is subject to our Privacy Policy at {{link-to-privacy-policy}}. We may use cookies and similar technologies to operate and improve the Services. Manage preferences via your browser settings or our cookie settings at {{link}}.
## 11. Communications
By creating an account or providing contact information, you consent to receive service-related communications (e.g., transactional emails). For marketing emails, you may opt out via the unsubscribe link or by contacting us.
## 12. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, {{COMPANY NAME}} DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.
## 13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, {{COMPANY NAME}} AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR IN CONNECTION WITH THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ANY CLAIMS RELATING TO THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE FEES PAID BY YOU TO {{COMPANY NAME}} FOR THE SERVICES IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY OR (B) {{USD amount, e.g., $100}}.
14. Indemnification
You agree to indemnify, defend, and hold harmless {{Company Name}} and its affiliates, officers, directors, employees, and agents from and against all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) your use of the Services; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any rights of a third party.
## 15. Termination
We may suspend or terminate your access to the Services at any time, with or without notice, for any reason, including if we believe you have violated these Terms. Upon termination, your right to use the Services will cease immediately. Sections that by their nature should survive termination shall survive (e.g., Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Governing Law, Dispute Resolution).
## 16. Governing Law and Venue
These Terms and any dispute arising out of or relating to them or the Services are governed by the laws of the State of California, without regard to conflict of law principles. Exclusive venue and jurisdiction shall be in the state and federal courts located in {{County, e.g., Santa Clara County, California}}.
## 17. Dispute Resolution; Arbitration (Optional)
**If you adopt arbitration:**
Any dispute shall be resolved by binding arbitration administered by {{arbitration body, e.g., AAA}} under its rules. You and {{Company Name}} waive the right to a jury trial and to participate in a class action. **Opt-out:** You may opt out of arbitration within 30 days of account creation by emailing {{support email}} with subject “Arbitration Opt-Out.”
## 18. Changes to the Terms
We may revise these Terms from time to time. The “Last updated” date indicates the latest change. If changes are material, we will provide reasonable notice (e.g., by posting a notice on the site or emailing registered users). Your continued use of the Services after changes become effective constitutes acceptance.
## 19. Export and Sanctions Compliance
You agree to comply with applicable export control and sanctions laws. You may not use the Services if you are located in a jurisdiction embargoed by the U.S. or if you are on any U.S. government denied-party lists.
## 20. Children’s Privacy (if applicable)
The Services are not directed to children under {{age, e.g., 13}}. Do not use the Services if you are under {{age}}. If you believe a child has provided personal data, contact us at {{support email}}.
## 21. Miscellaneous
– **Entire Agreement:** These Terms and the Privacy Policy constitute the entire agreement between you and {{Company Name}} regarding the Services.
– **Severability:** If any provision is invalid, the remaining provisions remain in effect.
– **No Waiver:** Our failure to enforce any provision is not a waiver.
– **Assignment:** You may not assign these Terms without our prior written consent. We may assign these Terms as part of a merger, acquisition, or sale of assets.
## 22. Contact Us
Passenger LLC
792 Concord Ave, Suite 2, San Jose, CA95128
Email: customercare@passenger.com
Phone: +1650-966-4088